Builder Starts Intake Coordinator

Arizona Appliance and Home; Phoenix (AZ); On-site; USD 28,000 - 32,000; Full time

Job summary

Arizona Appliance and Home is seeking a Builder Starts Coordinator to manage intake, validation, and handoffs for builder starts in Phoenix, AZ. The role emphasizes accuracy, timely routing, and documentation to ensure downstream Order Service begins with correct information.

The ideal candidate has 1+ year of customer service or administrative experience, strong data-entry accuracy, and familiarity with Outlook, Excel, and Word, with a willingness to learn BisTrack and related tools.

Qualifications

• High school diploma or equivalent.
• 1+ years of customer service, order entry, or administrative support preferred.
• Demonstrated accuracy in high-volume data entry and document comparison.
• Working proficiency with Outlook, Excel, Word, shared files, and the ability to learn BisTrack, Package AI, builder portals, and internal ticketing tools.

Responsibilities

• Own centralized receipt, logging, validation, and timely routing of builder starts across assigned programs.
• Protect order accuracy by confirming starts against current contracts, packages, pricing rules, and required builder documentation before handoff.
• Maintain a visible intake queue and promptly identify incomplete, duplicate, conflicting, or out-of-program starts.
• Provide a complete, documented handoff to the assigned Order Service representative and preserve source records in the designated system or folder.
• Surface recurring intake defects and builder-document issues so leaders can improve upstream standards and handoffs.

Skills

Customer service

Data entry

Attention to detail

Administrative support

Outlook proficiency

Excel

Word

Education

High school diploma

Tools

BisTrack

Package AI

Builder portals

Ticketing tools

Job description

Arizona Appliance and Home is seeking a Builder Starts Coordinator to manage intake, validation, and handoffs for builder starts in Phoenix, AZ. The role emphasizes accuracy, timely routing, and documentation to ensure downstream Order Service begins with correct information.

The ideal candidate has 1+ year of customer service or administrative experience, strong data-entry accuracy, and familiarity with Outlook, Excel, and Word, with a willingness to learn BisTrack and related tools.