Builder Partnerships Account Manager

Wisenbaker Builder Services, Inc.; Jacksonville (FL); On-site; USD 45,000 - 75,000; Full time

Job summary

Wisenbaker Builder Services, Inc. is seeking an Account Manager to serve as the primary liaison between our builder partners and internal teams. You will manage relationships, track performance, and ensure seamless communication to support flawless execution.

Ideal candidates will have a high school diploma, strong Excel/Office skills, and a proven ability to listen, anticipate needs, and drive customer success while navigating multiple priorities in a fast-paced environment.

Qualifications

• High school diploma required.
• Familiarity with Wisenbaker’s product and service offerings preferred.
• Proficient in Microsoft Excel, Word, and Outlook.
• Excellent relationship-building and communication skills.
• Self-motivated, results-driven, and adaptable to change.
• Strong organizational skills and the ability to manage multiple priorities.

Responsibilities

• Build and maintain strong relationships with assigned builder accounts.
• Coordinate with internal teams to ensure timely, accurate service delivery.
• Act as the product and program expert in builder design centers and showrooms.
• Support the onboarding of new customers in collaboration with the Sales team.
• Forecast, track, and report key account metrics and product usage.
• Monitor sample inventory and presentation quality in builder spaces.
• Communicate customer feedback and needs to internal and field operations.
• Help resolve and prevent issues to maintain high customer satisfaction.
• Assist with implementing and updating product offering programs.
• Manage accounts receivable for assigned customers.
• Look for growth opportunities within existing customer accounts.

Skills

Relationship building

Communication

Self-motivated

Adaptable

Time management

Education

High school diploma

Tools

Excel

Word

Outlook

Job description

Wisenbaker Builder Services, Inc. is seeking an Account Manager to serve as the primary liaison between our builder partners and internal teams. You will manage relationships, track performance, and ensure seamless communication to support flawless execution.

Ideal candidates will have a high school diploma, strong Excel/Office skills, and a proven ability to listen, anticipate needs, and drive customer success while navigating multiple priorities in a fast-paced environment.