Strategic Builder Accounts Manager (TX)

HomePro, Inc.; Carrollton (TX); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

401k

PTO

Health Insurance

Job summary

HomePro, Inc. is seeking an Account Manager - Builder Services to act as the primary liaison for builders and construction partners in Texas. You will coordinate services, manage relationships, and ensure projects run smoothly from start to finish.

The ideal candidate will have strong organization and communication skills and the ability to make decisions independently, driving operational efficiency and client satisfaction.

Qualifications

• Proven experience in account management, project coordination, or customer service in a construction or trade services environment.
• Strong organizational skills with the ability to manage multiple projects simultaneously.
• Excellent interpersonal and communication skills.
• Ability to make confident, responsible decisions within the scope of the role.
• Proficiency in scheduling tools, CRM systems, and project management software is a plus.

Responsibilities

• Serve as the main liaison between the company and assigned builders or contractors.
• Schedule and coordinate all services related to construction projects (e.g., installations, inspections, follow-ups).
• Manage project timelines and ensure services are delivered on schedule.
• Address builder requests, concerns, and issues promptly and professionally.
• Make informed decisions in real-time to support operational efficiency and customer satisfaction.
• Communicate clearly with internal teams to align resources and priorities.
• Track project progress and proactively identify and resolve delays or conflicts.
• Maintain accurate documentation of communications, schedules, and service outcomes.
• Build and maintain strong, trusted relationships with builder accounts.
• Ensure a high level of service quality and client satisfaction throughout all phases of the project.

Skills

Account management

Project coordination

Customer service

Scheduling tools

CRM systems

Project management

Tools

CRM software

Scheduling software

Project management software

Job description

HomePro, Inc. is seeking an Account Manager - Builder Services to act as the primary liaison for builders and construction partners in Texas. You will coordinate services, manage relationships, and ensure projects run smoothly from start to finish.

The ideal candidate will have strong organization and communication skills and the ability to make decisions independently, driving operational efficiency and client satisfaction.