Account Manager

Wisenbaker Builder Services, Inc.; Fruit Cove (FL); On-site; USD 60,000 - 90,000; Full time

Job summary

Wisenbaker Builder Services, Inc. is seeking an Account Manager to serve as the primary liaison between builder partners and internal operations. You will own the customer relationship, ensure flawless execution, and help customers achieve success.

Strong Excel, Word, and Outlook skills and a customer-focused mindset are essential. You will coordinate with sales and operations, monitor performance, and seek growth opportunities within existing accounts while maintaining high satisfaction and

Qualifications

• High school diploma required.
• Familiarity with Wisenbaker’s product and service offerings preferred.
• Strong relationship-building and communication skills.
• Proficient in Microsoft Excel, Word, and Outlook.

Responsibilities

• Own the customer relationship between builders and Wisenbaker’s teams.
• Coordinate with internal teams to ensure timely, accurate service delivery.
• Forecast, track, and report key account metrics and product usage.
• Monitor inventory and presentation quality in builder spaces.
• Assist with onboarding of new customers with the Sales team.

Skills

Relationship building

Communication

Time management

Problem solving

Education

High school diploma

Tools

Excel

Word

Outlook

Job description

A Natural Relationship-Builder Who Knows How to Get Things Done? Let’s Talk.You’re the person people trust to follow through. You know how to listen, anticipate needs, and connect the dots between what customers want and what your team can deliver. At Wisenbaker, those skills aren’t just helpful, they’re essential.As an Account Manager, you’ll serve as the primary point of contact between our builder partners and our internal teams. From managing relationships and tracking performance to ensuring seamless communication and flawless execution, you’ll help make sure our customers are supported, satisfied, and set up for success.Your Mission:Own the customer relationship. You’ll act as the key liaison between builders and Wisenbaker’s operations teams, delivering solutions, solving problems, and making sure we stay aligned with the goals and expectations of our partners.What You’ll Be Doing:Build and maintain strong relationships with assigned builder accountsCoordinate with internal teams to ensure timely, accurate service deliveryAct as the product and program expert in builder design centers and showroomsSupport the onboarding of new customers in collaboration with the Sales teamForecast, track, and report key account metrics and product usageMonitor sample inventory and presentation quality in builder spacesCommunicate customer feedback and needs to internal and field operationsHelp resolve and prevent issues to maintain high customer satisfactionAssist with implementing and updating product offering programsManage accounts receivable for assigned customersLook for growth opportunities within existing customer accountsWhat We’re Looking For:High school diploma requiredFamiliarity with Wisenbaker’s product and service offerings preferredProficient in Microsoft Excel, Word, and OutlookExcellent relationship-building and communication skillsSelf-motivated, results-driven, and adaptable to changeStrong organizational skills and the ability to manage multiple prioritiesIf you’re the kind of person who builds trust, solves problems, and keeps things moving, this is your kind of role.About the CompanyAt Wisenbaker, we don’t just support the homebuilding industry, we help build it from the ground up. As one of the largest interior finish solutions providers in the country, we partner with top homebuilders to deliver flooring, countertops, and cabinets that turn houses into homes. But we’re more than materials, we’re a people-powered operation where hard work is noticed, growth is real, and leadership leads. If you're ready to be part of something built to last, welcome to Wisenbaker.