Account Manager, Builder Relations & Growth

Wisenbaker Builder Services, Inc.; Florida; On-site; USD 55,000 - 85,000; Full time

Job summary

Wisenbaker Builder Services, Inc. is seeking an Account Manager to serve as the primary liaison between builder partners and internal teams. You will manage relationships, track performance, and ensure flawless execution to keep customers supported and satisfied.

You will own the customer relationship, coordinate with design centers and showrooms, and collaborate with Sales on onboarding while monitoring key metrics and product usage for continuous improvement.

Qualifications

• High school diploma required.
• Familiarity with Wisenbaker's product and service offerings preferred.
• Proficient in Microsoft Excel, Word, and Outlook.
• Excellent relationship-building and communication skills.
• Self-motivated, results-driven, and adaptable to change.
• Strong organizational skills and the ability to manage multiple priorities.

Responsibilities

• Build and maintain strong relationships with assigned builder accounts.
• Coordinate with internal teams to ensure timely, accurate service delivery.
• Act as the product and program expert in builder design centers and showrooms.
• Support the onboarding of new customers in collaboration with the Sales team.
• Forecast, track, and report key account metrics and product usage.
• Monitor sample inventory and presentation quality in builder spaces.
• Communicate customer feedback and needs to internal and field operations.
• Help resolve and prevent issues to maintain high customer satisfaction.
• Assist with implementing and updating product offering programs.
• Manage accounts receivable for assigned customers.
• Look for growth opportunities within existing customer accounts.

Skills

Relationship building

Communication

Self-motivated

Education

High school diploma

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Wisenbaker Builder Services, Inc. is seeking an Account Manager to serve as the primary liaison between builder partners and internal teams. You will manage relationships, track performance, and ensure flawless execution to keep customers supported and satisfied.

You will own the customer relationship, coordinate with design centers and showrooms, and collaborate with Sales on onboarding while monitoring key metrics and product usage for continuous improvement.