Brunch Lead Supervisor — Guest Experience & Ops

Thompson Hospitality; Virginia; Sur place; USD 52 000 - 68 000; Plein temps

Résumé du poste

Milk & Honey, a vibrant New Orleans themed Southern Brunch destination in Virginia, seeks a passionate Supervisor to lead a dynamic team at Thompson Hospitality venues. You’ll guide daily operations, support staff, and ensure every guest feels welcomed and cared for in a fast-paced environment.

As a supervisor, you’ll train teammates, manage inventory, uphold safety standards, and collaborate with management on improvements while fostering teamwork and a welcoming atmosphere for guests and

Qualifications

• Experience in food and beverage and supervision roles.
• Strong work ethic and reliability.
• Ability to stand and walk for extended periods.
• Lift up to 20 lbs and assist in moving items.
• Clear communication with guests in a busy atmosphere.
• Adherence to health and safety guidelines.
• Willingness to work 50–55 hours per week.

Responsabilités

• Lead and inspire team to deliver outstanding customer service.
• Oversee daily operations for smooth workflow.
• Train new team members and coach regularly.
• Foster welcoming atmosphere for guests and staff.
• Maintain high-quality standards of prepared products.
• Monitor inventory and place orders as needed.
• Collaborate with management on new initiatives.
• Address guest feedback promptly.
• Uphold health and safety guidelines.
• Cultivate positive work culture emphasizing teamwork.
• Work 50–55 hours per week as business needs dictate.

Connaissances

Leadership

Customer service

Communication

Multitasking

Physical stamina

Stand long hours

Lifting up to 20 lbs

Reservation systems

Phone handling

Team supervision

Training staff

Calm under pressure

Description du poste

Milk & Honey, a vibrant New Orleans themed Southern Brunch destination in Virginia, seeks a passionate Supervisor to lead a dynamic team at Thompson Hospitality venues. You’ll guide daily operations, support staff, and ensure every guest feels welcomed and cared for in a fast-paced environment.

As a supervisor, you’ll train teammates, manage inventory, uphold safety standards, and collaborate with management on improvements while fostering teamwork and a welcoming atmosphere for guests and