Brooklyn 911 Dispatcher: Calm, Critical-Response

County Emergency Communications; New York (NY); Vor Ort; USD 42.000 - 70.000; Vollzeit

Benefits dieser Stelle

Health coverage

Retirement benefits

Paid leave

Zusammenfassung

County Emergency Communications in Brooklyn, NY is seeking 911 Emergency Dispatchers to connect callers with responders. You will gather critical information, confirm locations, and coordinate police, fire, or EMS resources according to procedures.

The role requires calm communication, careful attention, and the ability to manage multiple systems while maintaining accurate records. Positions may involve overnight or rotating shifts and formal certifications.

Qualifikationen

• High school diploma or GED required.
• Strong typing and listening skills beneficial.
• Ability to organize information under pressure.

Aufgaben

• Answer emergency and nonemergency calls within Brooklyn service area.
• Confirm addresses, callback numbers, and incident details.
• Assess call priority per agency procedures and enter data in CAD systems.
• Dispatch appropriate responders and relay updates to field personnel.
• Maintain accurate records and protect confidential information.

Kenntnisse

Active listening

Typing

Clear speech

Ausbildung

High school diploma or GED

Jobbeschreibung

County Emergency Communications in Brooklyn, NY is seeking 911 Emergency Dispatchers to connect callers with responders. You will gather critical information, confirm locations, and coordinate police, fire, or EMS resources according to procedures.

The role requires calm communication, careful attention, and the ability to manage multiple systems while maintaining accurate records. Positions may involve overnight or rotating shifts and formal certifications.