Brooklyn EMS Dispatcher — 24/7 Critical Response

County Emergency Communications; Brooklyn Park (MD); On-site; USD 42,000 - 56,000; Full time

Job summary

County Emergency Communications in Brooklyn, MD seeks Emergency Medical Dispatchers to support urgent medical assistance. You will gather patient and incident details, establish response priorities, and coordinate EMS resources according to approved protocols.

Responsibilities include providing protocol-based instructions, relaying critical information to responders, and documenting call processing while participating in quality-review activities.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Employers may recruit applicants for sponsored training or require current Emergency Medical Dispatcher certification before appointment.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Job description

County Emergency Communications in Brooklyn, MD seeks Emergency Medical Dispatchers to support urgent medical assistance. You will gather patient and incident details, establish response priorities, and coordinate EMS resources according to approved protocols.

Responsibilities include providing protocol-based instructions, relaying critical information to responders, and documenting call processing while participating in quality-review activities.