Brokerage Support Specialist

200 CRC Insurance Svcs LLC; Chicago (IL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life & disability insurance

401(k) matching

Paid time off

Job summary

CRC Group is seeking a Broker Assistant in Chicago, IL to coordinate market-facing activity and provide administrative support across placement and servicing. You will assist brokers and sales teams, ensuring accurate documentation and timely execution of requests.

The role emphasizes service execution, documentation quality, and workflow coordination while supporting agents, carriers, and internal partners to meet business objectives.

Qualifications

• High school diploma or equivalent required.
• Experience in insurance, account servicing, or admin support preferred.
• Foundational exposure to policy documentation and account coordination.
• Opportunity to progress toward more complex account handling.

Responsibilities

• Prepare submissions, endorsements, quotations, and policy docs.
• Coordinate activity between agents, carriers, and internal teams.
• Handle renewals, cancellations, endorsements, and policy changes with compliance.
• Maintain accurate systems, records, and documentation for policy lifecycle.
• Monitor billing, collections, and documentation flow to prevent issues.
• Provide high-quality service to agents, carriers, and stakeholders.

Skills

Organizational skills

Time management

Attention to detail

Interpersonal communication

Insurance processes knowledge

Problem-solving

Education

High school diploma or equivalent

Tools

Office systems

Job description

CRC Group is seeking a Broker Assistant in Chicago, IL to coordinate market-facing activity and provide administrative support across placement and servicing. You will assist brokers and sales teams, ensuring accurate documentation and timely execution of requests.

The role emphasizes service execution, documentation quality, and workflow coordination while supporting agents, carriers, and internal partners to meet business objectives.