Brokerage Client Services Associate: Advisor Support

Truist Financial Corporation; Huntsville (AL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid vacation and holidays

Job summary

Truist in Huntsville, AL seeks a diligent Office Support Specialist to assist Financial Advisors with client servicing, planning preparation, and trade processing. The role involves in-office collaboration, calendar management, and data entry in SalesForce.

The candidate should have a Bachelor's degree or equivalent, and relevant FINRA licenses or the ability to obtain them within a year. Strong communication and organizational skills are essential for day-to-day client interactions and

Qualifications

• Bachelor’s degree or equivalent experience required.
• Experience in the securities industry and/or a sales assistant role.
• Knowledge of securities markets and brokerage accounts.
• Knowledge of annuity products.
• FINRA SIE, Series 7 and 66 licenses encouraged or obtainable within 365 days.

Responsibilities

• Assist Financial Advisors in servicing clients including preparing financial plans and client trades.
• Receive and place orders; respond to market queries and order features.
• Process corporate actions requiring licenses.
• Schedule and coordinate client appointments and meetings; use SalesForce.
• Manage advisor calendars to maximize productivity and reduce travel time.
• Identify sales opportunities via internal leads and client attributes.
• Provide operational guidance to Financial Advisors on systems and document fulfillment.
• Prepare and submit new account paperwork with signatures and follow-up.
• Authenticate high-risk transactions to mitigate risk.
• Maintain professional environment and positive client relations.
• Process operational requests for funds, deposits, journals, and ACATs.
• Review reports with Advisors to address issues like insufficient funds.

Skills

Telephone skills

Time management

Written and verbal communication

Self-directed

Attention to detail

Education

Bachelor’s degree or equivalent experience

FINRA SIE license

Series 7 license

Series 66 license

Tools

Microsoft Office

Job description

Truist in Huntsville, AL seeks a diligent Office Support Specialist to assist Financial Advisors with client servicing, planning preparation, and trade processing. The role involves in-office collaboration, calendar management, and data entry in SalesForce.

The candidate should have a Bachelor's degree or equivalent, and relevant FINRA licenses or the ability to obtain them within a year. Strong communication and organizational skills are essential for day-to-day client interactions and