Brokerage Client Service & Advisor Support

Truist; Alpharetta (GA); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Medical, dental, vision

Paid holidays

Vacation and sick leave

Job summary

Truist is seeking an in-office Financial Advisor Support professional in Alpharetta, GA. The role provides essential administrative and operational support to Financial Advisors, ensuring timely client servicing when advisors are unavailable.

The position requires FINRA licenses or the ability to obtain them during employment, strong communication, and meticulous record-keeping. In-office duties include calendar management, data entry, and processing of complex client requests.

Qualifications

• Bachelor’s degree or equivalent experience and related training.
• Experience in the securities industry and/or a sales assistant role.
• Knowledge of securities markets and brokerage accounts.
• Knowledge of annuity products features.
• FINRA SIE, Series 7 and Series 66 licenses (candidates can obtain during employment).
• Exceptional telephone skills and ability to interact with clients regarding securities transactions.
• Effective time management skills.
• Ability to communicate professionally with clients and teammates.
• Ability to evaluate complex written and verbal information.
• Ability to work in a self-directed fashion.
• Proficiency in basic computer applications (Microsoft Office).

Responsibilities

• Assist Financial Advisors in servicing clients including preparing financial plans and researching investments.
• Receive and place orders from Financial Advisor and clients; respond to market information queries; discuss trading features like GTC and settlement.
• Process corporate actions requiring a license (tender offers, dividends, warrants).
• Schedule and confirm client appointments; enter data in Salesforce; prepare meeting agendas and summaries.
• Manage the Financial Advisor’s calendar to maximize productivity and minimize travel time.
• Identify sales potential by contacting investment clients based on internal/bank leads.
• Provide operational guidance on systems navigation and document fulfillment.
• Ensure new business paperwork is completed with signatures and proper submission.
• Authenticate high-risk transactions and perform authentication callbacks.
• Maintain a professional environment and positive impression.
• Process operational requests such as funds distributions, deposits, journals, and ACAT initiation.
• Collaborate with Financial Advisor to review/discuss reports like insufficient funds or RMDs.
• Assist with branch location needs (opening/closing/general requests).

Skills

Telephone skills

Time management

Client communication

MS Office

Self-directed work

Financial knowledge

Education

FINRA SIE

Series 7 license

Series 66 license

Bachelor’s degree or equivalent

Tools

Microsoft Office

Job description

Truist is seeking an in-office Financial Advisor Support professional in Alpharetta, GA. The role provides essential administrative and operational support to Financial Advisors, ensuring timely client servicing when advisors are unavailable.

The position requires FINRA licenses or the ability to obtain them during employment, strong communication, and meticulous record-keeping. In-office duties include calendar management, data entry, and processing of complex client requests.