Brokerage Client Service Associate - In-Office Support

Truist

Atlanta (GA)

In loco

USD 52.000 - 78.000

Tempo pieno

2 giorni fa

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Vantaggi offerti da questo lavoro

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401k plan

Paid vacation

Paid holidays

Sick days

Descrizione del lavoro

Truist is seeking an in-office Financial Services Assistant in Atlanta, GA, to support Financial Advisors with client servicing, investment research, and transaction processing. The role includes scheduling, data entry in SalesForce, and coordinating client communications.

Ideal candidates hold a Bachelor's degree or equivalent, knowledge of securities markets, and FINRA licenses (SIE/7/66). The position emphasizes professional client interaction, accuracy, and risk-aware operations in a

Competenze

Bachelor's degree or equivalent experience and related training.
Experience in the securities industry and/or a sales assistant role.
Knowledge of securities markets and brokerage accounts.
Knowledge of the features and attributes of annuity products.
FINRA SIE, Financial Industry Regulatory Authority (FINRA) Series 7 and Series 66 licenses. (Candidates will be considered if they have at least 1 of the required licenses and can obtain the additional licenses during employment within 365 days)
Exceptional telephone skills and the ability to appropriately interact with clients of all experience levels regarding securities transactions and brokerage accounts.
Effective time management skills.
Ability to communicate effectively and professionally with clients, managers and other teammates.
Ability to evaluate, assimilate and utilize detailed and complex written and verbal technical information.
Ability to work in a self-directed fashion.
Demonstrated proficiency in basic computer applications, such as Microsoft Office software products.

Mansioni

Assist Financial Advisors in servicing clients including preparing financial plans, conducting investment research and completing client trades and transactions.
Receive and place orders as directed from Financial Advisor and assigned clients. Reply to queries regarding general market information such as quotes and news, as well as trading and order features such as GTC expiration dates and settlement.
Process corporate actions where a license is warranted, such as tender offers, optional dividends and the exercise of warrants and rights.
Schedule and confirm client appointments, enter data in SalesForce, create meeting agendas and summaries, prepare/coordinate marking events and perform general administrative functions such as answer and return calls, manage the expense report process, prepare routine client correspondence and perform maintenance of client records.
Manage the financial advisor's calendar to maximize the appointments' productivity by minimizing travel time and anticipating the time frame required for presentation and answering of questions.
Maximize sales opportunities by contacting potential investment clients based on internal and bank leads. Use product and industry knowledge to identify existing client, account, and product attributes that present sales potential.
Provide operational guidance to Financial Advisors ranging from systems navigation to document fulfillment.
Ensure new business paperwork is accurately successfully submitted. This includes preparing forms to be presented to clients, obtaining appropriate signatures, submission and follow-up of new account documentation.
Mitigate risk through appropriate authentication standards. This includes the authentication of incoming and outgoing client calls. Required to perform authentication callbacks for high risk transactions, such as third party distributions, profile changes and wires.
Maintain a professional environment and create a positive impression.
Submit and process certain operational requests as instructed by the Financial Advisor and/or client. These may include: funds distributions, deposits of checks, journals, client and account updates, ACAT initiation and other operational tasks.
Work in coordination with the Financial Advisor to ensure certain reports are reviewed and addressed, such as insufficient funds for periodic distributions and RMDs not met.
May assist with physical branch location needs, such as opening, closing, general requests for maintenance or service.