Brokerage Client Services Specialist

Truist Financial Corporation; High Point (NC); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) plan

Paid vacation

Paid holidays

Sick days

Job summary

Ideal candidates have a bachelor’s degree or equivalent, securities industry experience, and FINRA licenses or the ability to obtain them within a year. Strong communication and organizational skills are required for success in this role.

Qualifications

• Bachelor's degree or equivalent experience.
• Experience in the securities industry and/or a sales assistant role.
• Knowledge of securities markets and brokerage accounts.
• Knowledge of annuity product features.
• FINRA SIE, Series 7 and Series 66 licenses (or ability to obtain within 365 days).
• Strong telephone skills and client interaction across experience levels.
• Effective time management and professional communication.

Responsibilities

• Assist Financial Advisors in servicing clients, preparing financial plans, conducting investment research and completing client trades and transactions.
• Receive and place orders as directed from Financial Advisor and assigned clients, and respond to market info queries.
• Process corporate actions where a license is warranted, such as tender offers and dividends.
• Schedule and confirm client appointments, enter data in Salesforce, and prepare client communications.
• Manage the financial advisor's calendar to maximize appointment productivity.
• Maximize sales opportunities by contacting potential investment clients based on leads.
• Provide operational guidance to Financial Advisors on systems and document fulfillment.
• Ensure new account paperwork is accurately submitted, including signatures and ACAT tasks.

Skills

Exceptional telephone skills

Effective time management

Communication skills

Microsoft Office proficiency

Self-directed

Ability to evaluate complex written/vo

Education

Bachelor's degree or equivalent experience

FINRA SIE, Series 7 and Series 66 licenses (or ability to obtain within 365 days)

Tools

Salesforce

Job description

Ideal candidates have a bachelor’s degree or equivalent, securities industry experience, and FINRA licenses or the ability to obtain them within a year. Strong communication and organizational skills are required for success in this role.