Brokerage Client Services Associate – Advisor Support

Truist Financial Corporation; Florida; On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) plan

Paid time off

Job summary

Truist seeks an in-office Financial Services Assistant to support Financial Advisors at our Palm Beach Gardens, Florida office. This role provides essential administrative and operational support, client servicing, and preparation of financial plans when needed.

You will manage calendars, coordinate meetings, process papers, handle account documentation, and help with onboarding and inquiries while upholding compliance and professional standards.

Qualifications

• Bachelor’s degree or equivalent experience and related training.
• Experience in the securities industry and/or a sales assistant role.
• Knowledge of securities markets and brokerage accounts.
• Knowledge of annuity products.
• FINRA SIE, Series 7 and Series 66 licenses. Candidates may obtain additional licenses within 365 days.
• Exceptional telephone skills and the ability to interact with clients of all experience levels regarding securities transactions.

Responsibilities

• Assist Financial Advisors in servicing clients by preparing plans, researching investments, and completing trades.
• Receive and place orders from Financial Advisor and clients; reply to market information queries and trade features.
• Process corporate actions requiring a license.
• Schedule and confirm client appointments; enter data in Salesforce; prepare agendas and summaries; coordinate events; handle routine correspondence.
• Manage the Financial Advisor’s calendar to maximize appointment productivity and minimize travel time.
• Maximize sales opportunities by contacting potential investment clients; identify sales potential from client data.
• Provide operational guidance to Financial Advisors on systems and document fulfillment.
• Ensure new business paperwork is submitted with appropriate signatures and follow-up.
• Mitigate risk through authentication standards for client calls and high-risk transactions.
• Maintain a professional environment and positive impression.
• Submit and process operational requests per advisor/client directions.
• Coordinate reports with Advisors for issues like insufficient funds and required distributions.
• Assist with branch location needs like opening/closing or general requests.

Skills

Telephone skills

Time management

Communication

Self-directed work

Microsoft Office

Education

Bachelor’s degree or equivalent experience

Bachelor’s degree in business/finance or equivalent

Tools

FINRA SIE license

Series 7 license

Series 66 license

Job description

Truist seeks an in-office Financial Services Assistant to support Financial Advisors at our Palm Beach Gardens, Florida office. This role provides essential administrative and operational support, client servicing, and preparation of financial plans when needed.

You will manage calendars, coordinate meetings, process papers, handle account documentation, and help with onboarding and inquiries while upholding compliance and professional standards.