Brokerage Client Services Advisor

Truist Financial; Colonial Hills (SC); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Benefits package

Paid vacation and sick days

Job summary

This in-office role at Truist Financial Corporation in Taylors, SC supports Financial Advisors by assisting in client servicing, financial plan preparation, and trade execution. You will respond to market queries and help with order management and document handling.

Responsibilities include calendar management, client communications, and sales opportunities while ensuring compliance and risk controls, with potential to advance licensing during employment.

Qualifications

• Bachelor's degree or equivalent experience and related training.
• Experience in the securities industry and/or a sales assistant role.
• Knowledge of securities markets and brokerage accounts.
• Knowledge of annuity products features and attributes.
• FINRA SIE, Series 7 and Series 66 licenses (candidates can obtain during employment)
• Exceptional telephone skills and the ability to interact with clients regarding securities transactions.
• Effective time management skills.
• Ability to communicate professionally with clients, managers and teammates.
• Ability to evaluate detailed written and verbal technical information.
• Ability to work self-directed.
• Proficiency in basic Microsoft Office applications.

Responsibilities

• Assist Financial Advisors in servicing clients, preparing financial plans, and completing client trades.
• Receive and place orders; respond to market information queries and trading features.
• Process corporate actions where warranted (tender offers, dividends, warrants).
• Schedule and coordinate client appointments; enter data in SalesForce; prepare meeting summaries.
• Manage the Financial Advisor's calendar to maximize productivity.
• Maximize sales opportunities by contacting potential investment clients from leads.
• Provide operational guidance to Financial Advisors (systems navigation, document fulfillment).
• Ensure new business paperwork is submitted with signatures and follow-up of new accounts.
• Mitigate risk through authentication standards, including callback verification for high-risk transactions.
• Maintain a professional environment and positive impression.
• Submit and process operational requests (fund distributions, deposits, journals, ACAT, etc.).
• Coordinate with Financial Advisor on reports (insufficient funds, RMDs).
• Assist with physical branch needs (opening/closing, maintenance requests).

Skills

Excellent telephone skills

Effective time management

Professional communication

Self-directed

Microsoft Office proficiency

Education

Bachelor's degree or equivalent experience

Bachelor's degree in business/finance

FINRA SIE

Series 7

Series 66

Tools

SalesForce

Trading platforms

Microsoft Excel

Job description

This in-office role at Truist Financial Corporation in Taylors, SC supports Financial Advisors by assisting in client servicing, financial plan preparation, and trade execution. You will respond to market queries and help with order management and document handling.

Responsibilities include calendar management, client communications, and sales opportunities while ensuring compliance and risk controls, with potential to advance licensing during employment.