Bridal Alterations Specialist: Expert Fittings

David's Bridal, Inc.; Keown Station (PA); Sur place; USD 32 000 - 42 000; Plein temps

Résumé du poste

David’s Bridal is seeking an Alterations Specialist to complete fittings and alterations with high standards. You will greet customers and collaborate with stylists to ensure perfect gown fit and customization, maintaining an organized alterations area and brand-aligned service.

Role emphasizes friendly, knowledgeable support, efficient problem solving, and delivering a five-star customer experience across in-store, phone, and virtual interactions.

Qualifications

• High school diploma or equivalent
• 1-2 years retail experience in apparel or specialty store
• Prior sewing experience required, preferably bridal/special occasion
• Prior experience with computerized POS (Point of Sale) system is a plus

Responsabilités

• Welcome customers with genuine enthusiasm in person, on phone, or virtually and resolve issues.
• Assist alterations team with fittings, sewing, steaming, and finishing to high standards.
• Maintain store standards and ensure accurate pricing and inventory handling.
• Provide exceptional service, resolve concerns quickly, and build lasting customer relationships.
• Support stylists in gown fittings and customization discussions.
• Keep alterations room clean, organized, and compliant with dress code.

Connaissances

Customer service

Communication

Phone skills

Problem solving

Teamwork

Formation

High school diploma or equivalent

Retail apparel experience (1-2 years)

Sewing experience

POS system experience

Description du poste

David’s Bridal is seeking an Alterations Specialist to complete fittings and alterations with high standards. You will greet customers and collaborate with stylists to ensure perfect gown fit and customization, maintaining an organized alterations area and brand-aligned service.

Role emphasizes friendly, knowledgeable support, efficient problem solving, and delivering a five-star customer experience across in-store, phone, and virtual interactions.