Bridal Alterations Specialist - Fittings & Customization

David's Bridal, Inc.; Spring Hill (FL); On-site; USD 17,000 - 28,000; Part time

Benefits offered by this job

Rewarding Environment and Competitive 

Team Bonus

Dayforce Wallet – Get Paid Early!

Referral Incentive Program

Dream Maker Discount After First Pay

Vision Care

401K Program

Discounts for Identity TheftProtection

Discounts for Home and Auto Insurance

Pet Insurance

Job summary

David’s Bridal, Inc. is seeking an Alterations Specialist to complete fittings and alterations to high standards, delivering five-star service across our customer base.

This role supports stylists, promotes alteration services, and maintains the alterations room to ensure pristine condition of garments before delivery. The position emphasizes friendly, knowledgeable service, sewing and alterations expertise, and seamless interaction with customers to build loyalty and drive satisfaction in a

Qualifications

• High school diploma or equivalent.
• 1-2 years prior retail experience in an apparel or specialty store environment.
• Prior sewing experience required, preferably in bridal and/or special occasion production environment.
• Prior experience with computerized POS (Point of Sale) system is a plus.

Responsibilities

• Welcome all customers with genuine, friendly enthusiasm over the phone, virtual chats and in person.
• Use all systems to manage the customer flow to deliver five-star customer experience.
• Maintain all service levels by being Prepared, Welcoming, Meet the Needs & Be There for all our customers.
• Responsible for providing an exceptional service experience to multiple customers at one time.
• Promote all alteration services and personalization options; assist stylists in closing sales.
• Maintain alterations room cleanliness and ensure garments meet David’s Bridal standards.

Skills

Customer service

Communication skills

Sewing experience

Problem solving

Sales support

Multi-tasking

Education

High school diploma

Retail experience 1-2 yrs

Sewing experience

Tools

POS system

Job description

David’s Bridal, Inc. is seeking an Alterations Specialist to complete fittings and alterations to high standards, delivering five-star service across our customer base.

This role supports stylists, promotes alteration services, and maintains the alterations room to ensure pristine condition of garments before delivery. The position emphasizes friendly, knowledgeable service, sewing and alterations expertise, and seamless interaction with customers to build loyalty and drive satisfaction in a