Bridal Alterations Specialist & Fittings

David's Bridal; Madison Heights (MI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Rewarding environment

Team bonus

Discount for Dream Maker

Discounts for Home and Auto Insurance

401K Program

Discounts for Mobile

Vision Care

Referral Incentive Program

Half-day schedules

Paid breaks

Job summary

David's Bridal is seeking an alterations associate to welcome customers and coordinate fittings and alterations with care. You will help ensure a five-star service experience across in-store, phone, and online channels, while upholding store standards and policies.

The role emphasizes sewing and alterations work, customer interactions, and collaboration with stylists to tailor gowns and ensure a perfect fit for each event.

Qualifications

• High school diploma or equivalent required.
• 1–2 years retail experience in apparel or specialty store.
• Prior sewing experience required, bridal or special occasion preferred.
• Experience with computerized POS systems is a plus.

Responsibilities

• Welcome customers with friendly enthusiasm in person, over the phone, or online.
• Use store systems to manage customer flow and deliver five-star service.
• Assist stylists with gown fittings and alterations guidance.
• Maintain store standards and ensure a flawless shopping experience.
• Address customer concerns quickly and professionally and resolve conflicts.

Skills

Customer service

Communication

Phone skills

Conflict resolution

Problem solving

Education

High school diploma or equivalent

Retail experience (1-2 years)

Sewing experience

POS system experience

Job description

David's Bridal is seeking an alterations associate to welcome customers and coordinate fittings and alterations with care. You will help ensure a five-star service experience across in-store, phone, and online channels, while upholding store standards and policies.

The role emphasizes sewing and alterations work, customer interactions, and collaboration with stylists to tailor gowns and ensure a perfect fit for each event.