Bridal Alterations Specialist

David's Bridal; City of Rochester (NY); On-site; USD 26,000 - 32,000; Part time

Benefits offered by this job

Team Bonus

Dream Maker Discount

Vision Care

401K Program

Discounts for Home and Auto Insurance

Discounts for Mobile

MetLife Hyatt Legal Plans

Pet Insurance

Job summary

David’s Bridal is seeking an Alterations Specialist to provide exceptional alterations, fittings, and sewing services in a fast-paced retail setting. You will interact with customers in person, over the phone, and via virtual chats, guiding them to perfect dress alterations and personalized options.

The role emphasizes high standards of customer service, teamwork with stylists, and maintaining the alterations area in top condition.

Qualifications

• High school diploma or equivalent.
• 1-2 years retail experience in apparel or specialty store.
• Prior sewing experience required, bridal/occasions preferred.
• POS system experience is a plus.

Responsibilities

• Welcome customers with genuine enthusiasm and adapt communication to each client.
• Manage customer flow using all systems to deliver a five-star experience.
• Maintain store standards and assist with alterations, fittings, and garment finishing.
• Assist stylists in closing sales by advising on gown fit and customization.
• Ensure alterations area and garments meet quality standards before delivery to customers.

Skills

Customer service

Sewing

Phone/communication

Education

High school diploma or equivalent

1-2 years retail experience in apparel or specialty store

Prior sewing experience

POS system experience is a plus

Job description

David’s Bridal is seeking an Alterations Specialist to provide exceptional alterations, fittings, and sewing services in a fast-paced retail setting. You will interact with customers in person, over the phone, and via virtual chats, guiding them to perfect dress alterations and personalized options.

The role emphasizes high standards of customer service, teamwork with stylists, and maintaining the alterations area in top condition.