Bridal Alterations Specialist

David's Bridal, Inc.; Merrillville (IN); On-site; USD 19,000 - 30,000; Full time

Job summary

David’s Bridal, Inc. is seeking an Alterations Specialist to complete fittings and alterations to high standards while delivering friendly, knowledgeable service.

You will work with customers in person, over the phone, and via virtual chats, solving problems and ensuring a five-star experience. Responsibilities include managing alterations, sewing, steaming, and quality checks, while maintaining the alterations room and supporting stylists to enhance gown fit and personalization.

Qualifications

• High school diploma or equivalent.
• 1-2 years prior retail experience in apparel or specialty store.
• Prior sewing experience required, preferably bridal or special occasion.
• Prior experience with POS systems is a plus.

Responsibilities

• Welcome customers with friendly enthusiasm in person, over the phone, or virtually.
• Perform alterations, fittings, sewing, steaming, and pressing to standards.
• Inspect garments after alterations and before delivery to ensure quality.
• Maintain a clean, organized alterations room and uphold dress code.
• Assist stylists and close sales by advising on gown fit and customization.
• Provide accurate pricing and manage alterations workflow.

Skills

Customer service

Retail experience

Sewing

Problem solving

Education

High school diploma or equivalent

Tools

POS system

Job description

David’s Bridal, Inc. is seeking an Alterations Specialist to complete fittings and alterations to high standards while delivering friendly, knowledgeable service.

You will work with customers in person, over the phone, and via virtual chats, solving problems and ensuring a five-star experience. Responsibilities include managing alterations, sewing, steaming, and quality checks, while maintaining the alterations room and supporting stylists to enhance gown fit and personalization.