Bridal Alterations Specialist: Fit, Sew & Service

David's Bridal; Mishawaka (IN); Sur place; USD 17 000 - 21 000; Temps partiel

Avantages offerts par ce poste

Rewarding Environment and Competitive 

Team Bonus

Dayforce Wallet – Get Paid Early!

Referral Incentive Program

Generous Dream Maker Discount After 1.

Vision Care

Supplemental Insurances - Critical Ill

401K Program

Discounts for Identity Theft Prot.

Discounts for Home and Auto Insurance

Discounts for Mobile

MetLife Hyatt Legal Plans

Pet Insurance

Résumé du poste

David's Bridal is seeking an alterations associate to warmly assist customers in person, by phone, or via virtual chats, ensuring perfect dress fits and seamless service. You will coordinate alterations, answer questions, and collaborate with stylists to close sales while upholding store standards.

The role emphasizes sewing, fittings, and quality checks, with a strong focus on delivering a five-star experience to every guest.

Qualifications

• High school diploma or equivalent.
• 1–2 years retail experience in apparel or specialty store environment.
• Prior sewing experience required, preferably in bridal and/or special occasion production environment.
• Prior experience with computerized POS (Point of Sale) system is a plus.

Responsabilités

• Welcome all customers with genuine, friendly enthusiasm over the phone, virtual chats and in person, adapts style to suit customers by problem solving.
• Use systems to manage customer flow to deliver five-star experience.
• Maintain service levels by being prepared, welcoming and meeting customer needs and offering alterations services.
• Provide exceptional service to multiple customers and support store Five-Star Customer Service goals.
• Communicate how alterations can enhance dress fit and promote alteration services and customization.
• Assist stylists in closing sales by discussing gown fit and customization.

Connaissances

Customer service

Retail experience

Sewing

POS experience

Formation

High school diploma

Retail/apparel experience

Sewing experience

Outils

POS system

Description du poste

David's Bridal is seeking an alterations associate to warmly assist customers in person, by phone, or via virtual chats, ensuring perfect dress fits and seamless service. You will coordinate alterations, answer questions, and collaborate with stylists to close sales while upholding store standards.

The role emphasizes sewing, fittings, and quality checks, with a strong focus on delivering a five-star experience to every guest.