Bridal Alterations & Fittings Expert

David; Erie (Erie County); Vor Ort; USD 17.000 - 25.000; Vollzeit

Zusammenfassung

David’s Bridal is seeking an Alterations Specialist to complete fittings and alterations to high standards. You will welcome customers in person, on the phone, or via virtual chats, advise on gown fit, and partner with stylists to close sales while ensuring a flawless shopping experience.

You will maintain the alterations room, inspect garments for quality, manage orders and inventory, and deliver five-star service.

Qualifikationen

• High school diploma or equivalent.
• 1-2 years retail experience in apparel or specialty store.
• Prior sewing experience, preferably bridal/special occasion.
• Prior experience with computerized POS system is a plus.

Aufgaben

• Greet customers with genuine enthusiasm in person, over the phone, and via virtual chats.
• Use store systems to manage customer flow and deliver five-star service.
• Assist stylists in gown fit and customization, and close sales.
• Maintain alterations room and keep workspace clean and organized.
• Inspect garments altered for quality before delivery to customer.
• Process transactions accurately and support cash wrap activities.
• Elevate customer concerns to leadership when needed.
• Promote alteration services and personalization options.

Kenntnisse

Customer service

Communication

Problem solving

Phone skills

Sales support

Inventory management

Ausbildung

High school diploma or equivalent

1-2 years retail experience in apparel or specialty store

Bridal/special occasion sewing experience

Experience with computerized POS system

Tools

POS (Point of Sale) system

Jobbeschreibung

David’s Bridal is seeking an Alterations Specialist to complete fittings and alterations to high standards. You will welcome customers in person, on the phone, or via virtual chats, advise on gown fit, and partner with stylists to close sales while ensuring a flawless shopping experience.

You will maintain the alterations room, inspect garments for quality, manage orders and inventory, and deliver five-star service.