Breast Surgery Scheduling Specialist

Florida Medical Clinic; Brandon (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

Florida Medical Clinic Orlando Health is seeking a Scheduling Coordinator for the Breast Surgery department. The role involves coordinating, rescheduling, and canceling procedures across multiple sites, including travel to Wesley Chapel.

Strong scheduling experience and a focus on patient-first service are essential. Responsibilities include communicating with physicians and staff, maintaining scheduling systems, and ensuring timely patient preparation and arrival.

Qualifications

• High school diploma or equivalent required.
• Must complete Orlando Health medical terminology course within 90 days of hire.
• One year of retail, customer service or health care experience.
• Computer experience required.
• Procedure scheduling experience preferred.

Responsibilities

• Provide accurate information of department/procedure specific scheduling criteria to expedite patient preparation, arrival location and time.
• Be proactive with all customers by actively listening, showing a caring attitude and offering alternatives when necessary.
• Demonstrate superb telephone etiquette, team player attitude and professional communication skills always.
• Understands the importance Orlando Health places on providing exemplary customer service with a Patient First Philosophy.
• Maintains a working knowledge of registration, scheduling systems, and web-based resources.
• Maintains regular, punctual attendance consistent with Orlando Health policies and procedures.

Skills

Customer service

Healthcare setting

Scheduling experience

Communication

Education

High school diploma or equivalent

Medical terminology course (Orlando Health)

Tools

Computer experience

Job description

Florida Medical Clinic Orlando Health is seeking a Scheduling Coordinator for the Breast Surgery department. The role involves coordinating, rescheduling, and canceling procedures across multiple sites, including travel to Wesley Chapel.

Strong scheduling experience and a focus on patient-first service are essential. Responsibilities include communicating with physicians and staff, maintaining scheduling systems, and ensuring timely patient preparation and arrival.