Breast Surgery Scheduling Pro - Patient Care & Coordination

Florida Medical Clinic Orlando Health; Brandon (FL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Education assistance

Health benefits

Retirement match

Parental leave

Fertility benefits

Job summary

Florida Medical Clinic Orlando Health is seeking a Scheduling Coordinator for the Breast Surgery department. The role supports scheduling, rescheduling, and cancellations of tests and procedures across multiple sites.

The position requires scheduling experience and a high school diploma, with preferred bilingual ability. This on-site role operates Monday–Friday from 8am–5pm, with occasional travel to Wesley Chapel. Orlando Health offers comprehensive benefits and growth opportunities.

Qualifications

• High school diploma or equivalent required.
• Must complete Orlando Health medical terminology course within 90 days of hire.
• One year of retail, customer service or health care experience.
• Computer experience required.
• Procedure scheduling experience required.

Responsibilities

• Provide accurate information of department/procedure specific scheduling criteria to expedite patient preparation, arrival location and time.
• Be proactive with all customers by actively listening, showing a caring attitude and offering alternatives when necessary.
• Demonstrate superb telephone etiquette, team player attitude and professional communication skills.
• Understands Orlando Health’s Patient First Philosophy and applies it in scheduling duties.
• Maintains working knowledge of registration, scheduling systems, and web-based resources.
• Uses computers, multi-line phones, printers, and fax machines for scheduling tasks.
• Maintains understanding of medical needs during screening for scheduling appointments.
• Reviews schedules daily and communicates changes to staff.
• Meets departmental productivity, quality and customer service goals.

Skills

Customer service

Telephone etiquette

Communication

Education

High school diploma or equivalent

Medical terminology course

Job description

Florida Medical Clinic Orlando Health is seeking a Scheduling Coordinator for the Breast Surgery department. The role supports scheduling, rescheduling, and cancellations of tests and procedures across multiple sites.

The position requires scheduling experience and a high school diploma, with preferred bilingual ability. This on-site role operates Monday–Friday from 8am–5pm, with occasional travel to Wesley Chapel. Orlando Health offers comprehensive benefits and growth opportunities.