Breakfast Lead & Guest Experience Champion

Island Hospitality Management; Harrison (NJ); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Healthcare including Medical, Dental,

Vision Insurance

HSA & FSA plans available

Dependent care FSA

Identity Theft Protection Insurance

Commuter benefits including transit &

Pet Insurance

PTO and Payroll Incentives for Annual

Employee Assistance Program

Wellness Subscriptions

Paid Sick and Vacation Time

Family Leave

401(k) Retirement plan - IHM Matches

Job summary

Island Hospitality Management is seeking a Breakfast Attendant to ensure the hotel’s breakfast service meets guest satisfaction and quality standards. You will prepare and serve made-to-order items in the breakfast or reception area, acting as a reference point for guests.

The role may require flexible scheduling. You will work closely with the team to maintain a welcoming dining area and adhere to safety and cleanliness protocols throughout service.

Qualifications

• Must be a motivated team player with initiative and a drive to achieve high standards.
• Ability to handle problems in the workplace including anticipating, preventing, identifying and solving them as necessary.
• Ability to work well in stressful situations and maintain composure.
• Be readily available and approachable for guests while providing excellent guest service.

Responsibilities

• Prepare and assemble the breakfast service before mealtimes and disassemble afterward.
• Keep the breakfast service space well-stocked at all times.
• Clear cutlery and crockery from guests' tables.
• Receive beverage orders and coordinate with the kitchen when needed.

Skills

Guest service

Team player

Problem solving

Flexibility

Communication

Job description

Island Hospitality Management is seeking a Breakfast Attendant to ensure the hotel’s breakfast service meets guest satisfaction and quality standards. You will prepare and serve made-to-order items in the breakfast or reception area, acting as a reference point for guests.

The role may require flexible scheduling. You will work closely with the team to maintain a welcoming dining area and adhere to safety and cleanliness protocols throughout service.