Brand Manager - Fast-Growth Optical Leader

Now Optics; Albuquerque (NM); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

2 free eyeglasses per year

Employee discount on products

Medical, dental, and prescription drug

Job summary

Now Optics d/b/a Stanton Optical Brand is seeking a Store Manager to lead a high-performing team in a retail optical setting. You will recruit, develop talent, and partner with Clinical services to deliver excellent patient care while achieving store goals.

You will analyze performance data, ensure brand standards, and manage operations, including repairs, lens edging, and on-time delivery, in a fast-paced environment with growth opportunities.

Qualifications

• You have an associates degree or 2 years of store management experience.
• Having a valid ABO/NCLE Certification as required by state law is preferred. Must be willing to earn certification within the first year of employment.
• You have demonstrated leadership ability with at least three years of experience in a fast paced retail environment.
• You have the skills necessary to communicate effectively with a diverse group of people.
• You have the ability to multitask, prioritize and be flexible with changing business needs in a team environment.
• You're knowledgeable on talent acquisition, talent development and HR processes.

Responsibilities

• Lead store talent acquisition and talent development; including but not limited to direct recruiting, partnership with Recruiting Department, training new team members and ongoing development plans for store associates.
• Building strong partnership with Clinical services.
• Analyze daily/weekly/monthly/quarterly reports to ensure all staff members are achieving desired goals.
• Communicates effectively and builds a strong partnership with the Support Center and Human Resources.
• Execute simple customer repairs, assemble lenses into frames and edge stock lenses to expedite delivery of eyeglasses, and ensure customer orders are delivered accurately and on time.
• Ensure brand standards are met in the lab area, and notify management of equipment malfunctions, incomplete orders, incorrect lenses, etc.
• Keep track of delivery time commitments to patients (Now Service, Ready When Promised) to ensure 100% compliance.
• Other duties as assigned and required.

Skills

Leadership

Communication

Multitasking

HR processes

Talent development

Education

Associates degree or 2 years store management

ABO/NCLE Certification preferred

Job description

Now Optics d/b/a Stanton Optical Brand is seeking a Store Manager to lead a high-performing team in a retail optical setting. You will recruit, develop talent, and partner with Clinical services to deliver excellent patient care while achieving store goals.

You will analyze performance data, ensure brand standards, and manage operations, including repairs, lens edging, and on-time delivery, in a fast-paced environment with growth opportunities.