Brand & Guest Experience Leader (Assistant RM)

Baskin-Robbins; Homestead (FL); On-site; USD 42,000 - 64,000; Full time

Job summary

Baskin-Robbins in Homestead, FL is seeking an Assistant Restaurant Manager to support the Restaurant Manager, shift leaders and team. You will cover floor operations, brand training, and lead a guest-focused culture to deliver great experiences and drive top-line sales for the single-restaurant.

Responsibilities include leading team meetings, overseeing brand training programs, and coordinating staffing while ensuring safety, cost control, and compliance with policies and laws.

Qualifications

• Basic computer skills.
• Fluent in spoken and written English.
• Basic math and financial management.
• Previous leadership experience in retail, restaurant or hospitality.

Responsibilities

• Lead team meetings, along with Restaurant Manager.
• Oversee Brand Training Programs, schedule, train, validate, certify team and shift lead staff.
• Recruit, hire, onboard and develop restaurant team members.
• Coach restaurant team members to drive sales, improve profitability and guest satisfaction.

Skills

Basic computer skills

Fluent English

Basic math

Leadership experience

Job description

Baskin-Robbins in Homestead, FL is seeking an Assistant Restaurant Manager to support the Restaurant Manager, shift leaders and team. You will cover floor operations, brand training, and lead a guest-focused culture to deliver great experiences and drive top-line sales for the single-restaurant.

Responsibilities include leading team meetings, overseeing brand training programs, and coordinating staffing while ensuring safety, cost control, and compliance with policies and laws.