Assistant Restaurant Manager: Lead Team & Guest Experience

Baskin-Robbins; Miami (FL); On-site; USD 40,000 - 52,000; Full time

Job summary

Baskin-Robbins in Miami, FL is seeking an Assistant Restaurant Manager to support the Restaurant Manager, shift leaders and team. You will cover duties in the manager's absence and help run floor operations while delivering friendly guest experiences.

You will lead team meetings, oversee brand training, ensure brand standards and drive profitable top-line sales. The role emphasizes leadership, training, scheduling, cost control and maintaining a safe, compliant work environment in line with

Qualifications

• Basic computer skills.
• Fluent in spoken and written English.
• Basic math and financial management.
• Previous leadership experience in retail, restaurant or hospitality.

Responsibilities

• Perform all duties of restaurant team members when needed.
• Lead team meetings with the Restaurant Manager.
• Oversee Brand Training programs and ensure adherence to brand standards.
• Maintain guest-focused culture and review guest feedback to drive improvements.
• Assist with scheduling, staff deployment and weekly labor planning.
• Support cost control, inventory and supplier orders in coordination with RM.

Skills

Fluent English

Team leadership

Guest-focused

Analytical mindset

Education

Basic computer skills

Fluent in English (spoken & written)

Basic math & financial management

Leadership experience in retail/restaurant/hospitality

Job description

Baskin-Robbins in Miami, FL is seeking an Assistant Restaurant Manager to support the Restaurant Manager, shift leaders and team. You will cover duties in the manager's absence and help run floor operations while delivering friendly guest experiences.

You will lead team meetings, oversee brand training, ensure brand standards and drive profitable top-line sales. The role emphasizes leadership, training, scheduling, cost control and maintaining a safe, compliant work environment in line with