Brand Experience Store Supervisor

Tapestry (Coach/Kate Spade)

Las Vegas (NV)

On-site

USD 48,000 - 70,000

Full time

6 days ago

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Job summary

Kate Spade New York in Las Vegas is seeking a Supervisor to support store leadership by creating a customer-first, high-energy sales environment. You will guide the team on service excellence, drive sales and KPI targets, and model kate spade service behaviors.

You will coach team on goals, assist with recruitment and onboarding, and ensure operational excellence, inventory control, and compliance. This role emphasizes inclusive leadership and omni-channel selling, including live-stream shopping.

Qualifications

2+ years of experience in a retail service environment in a management or floor leadership role.
Proficiency with Microsoft Excel, Word, PowerPoint, and Outlook.
Strong English language proficiency.

Responsibilities

Drive personal sales performance while leading the team to achieve sales and KPI targets; analyze metrics and implement best practices to improve results and efficiency.
Build client relationships through proactive outreach and kate spade service standards; ensure exceptional in-store and after-sales experiences; lead proactive outreach to drive repeat business and VIP retention.
Coach team on goals and performance; support recruitment, onboarding, and ongoing development.
Perform and supervise opening/closing procedures: cash handling, bank deposits, register operations, and securing the facility.
Drive omni-channel and virtual selling initiatives, including live-stream shopping; promote brand-safe social media engagement and awareness of trends.