Luxury Store Supervisor: Lead Sales & Service

Tapestry, Inc.; Ellenton (FL); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Job summary

Kate Spade New York is seeking a Supervisor to support store leadership by creating a customer-first, high-energy sales environment with exceptional floor supervision. This role drives store productivity and profitability through team building, coaching, goal setting, client development, and adherence to kate spade new york standards.

Acting as a brand ambassador, the Supervisor sets the tone on the sales floor, leads by example, and consistently elevates service, selling behaviors, and

Qualifications

• 2+ years of experience in a retail service environment in a management or floor leadership role.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Excel, Word, PowerPoint, and Outlook.
• Social media literacy and understanding of platform trends.
• Comfort with omni-channel/virtual selling tools and clienteling systems.

Responsibilities

• Drive personal sales performance while leading the team to achieve sales and KPI targets; analyze metrics and implement best practices to improve results and efficiency.
• Build client relationships through proactive outreach and brand service standards; drive repeat business and VIP retention.
• Coach team on goals and performance; support recruitment, onboarding and ongoing development.
• Perform and supervise opening/closing procedures: cash handling, bank deposits, register operations, and security.
• Drive omni-channel and live-stream selling initiatives; promote brand-safe social media engagement and data capture.

Skills

Retail management

Customer service

Communication

Digital literacy

Omni-channel

Tools

Excel

Word

PowerPoint

Outlook

Job description

Kate Spade New York is seeking a Supervisor to support store leadership by creating a customer-first, high-energy sales environment with exceptional floor supervision. This role drives store productivity and profitability through team building, coaching, goal setting, client development, and adherence to kate spade new york standards.

Acting as a brand ambassador, the Supervisor sets the tone on the sales floor, leads by example, and consistently elevates service, selling behaviors, and