Brand Experience Store Leader

Bath & Body Works; Trussville (AL); On-site; USD 65,000 - 88,000; Full time

Benefits offered by this job

Health insurance

401k with company match

Employee stock purchase program

Paid time off

Tuition reimbursement

Merchandise discount

Job summary

Bath & Body Works is seeking a Brand Experience Leader to develop outstanding associates, deliver consistent consumer experiences, and positively impact growth. Store leaders serve as the front line of our field leadership, blending retail savvy with brand ambassadorship to connect with customers daily.

The role emphasizes leading talent, executing selling strategies, and maintaining store operations, with a strong focus on coaching, performance, and guest satisfaction across peak periods.

Qualifications

• Proven experience delivering sales, exceptional consumer experience, and operational results in a fast-paced environment.
• 2+ years of experience in a manager role, preferably in a retail setting.
• Thrives in a consumer-first based retail environment.
• Ability to foster a consumer-focused selling culture.
• Passion for attracting, developing, and retaining top talent.
• Effective communication skills, being open to feedback, and the ability to adapt quickly.

Responsibilities

• Attract, hire, develop, inspire, and retain top talent including the brand experience leadership team.
• Set and reinforce clear performance expectations, results goals, and accountability with all associates through effective and fair leadership.
• Responsible for owning and delegating leadership tasks to address consumer experience, vendor relationship, or maintenance issues.
• Partner with the brand experience leadership team to support action plans that improve results and ensure effective execution of operational activities.
• Implement and sustain floorset direction to optimize the business and bring the product story to life.
• Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret/disseminate company directives.

Skills

Leadership

Customer experience

Coaching

Retail operations

Communication

Education

High school diploma

Job description

Bath & Body Works is seeking a Brand Experience Leader to develop outstanding associates, deliver consistent consumer experiences, and positively impact growth. Store leaders serve as the front line of our field leadership, blending retail savvy with brand ambassadorship to connect with customers daily.

The role emphasizes leading talent, executing selling strategies, and maintaining store operations, with a strong focus on coaching, performance, and guest satisfaction across peak periods.