Brand Experience Lead: People, Coaching & Sales

Bath & Body Works; Paducah (KY); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

40% merchandise discount

Free product samples

Job summary

Bath & Body Works is seeking a Brand Experience Supervisor to partner with the Brand Experience Leader in developing associates, delivering exceptional consumer experiences, and driving growth across the Bath & Body Works brand. Store leaders are frontline in-store leaders, retail-savvy, and dedicated brand ambassadors who connect with customers daily.

You will attract, hire, and develop top talent, lead opening/closing routines, and ensure effective execution of operational activities while

Qualifications

• Experience delivering sales and consumer experience in a fast-paced retail environment.
• Previous supervisory experience in a retail setting.
• Ability to foster a consumer-focused selling culture.
• Strong communication skills and adaptability.
• Ability to coach and de-escalate store situations.

Responsibilities

• Attract, hire, develop, inspire, and retain top talent.
• Lead opening/closing routines and address consumer experience, vendor relationships, or maintenance issues.
• Partner with leadership to implement action plans and drive operational results.
• Provide daily direction and goals for the team.

Skills

Sales leadership

Customer experience

Retail supervision

Communication skills

Coaching

Education

High school diploma or GED

Tools

POS systems

Merchandising software

Job description

Bath & Body Works is seeking a Brand Experience Supervisor to partner with the Brand Experience Leader in developing associates, delivering exceptional consumer experiences, and driving growth across the Bath & Body Works brand. Store leaders are frontline in-store leaders, retail-savvy, and dedicated brand ambassadors who connect with customers daily.

You will attract, hire, and develop top talent, lead opening/closing routines, and ensure effective execution of operational activities while