Brand Experience & Sales Specialist

Macy's; Scottsdale (AZ); On-site; USD 2,066,000 - 2,480,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's is seeking an Ambassador who connects with customers, shares vendor product knowledge, and upsells to cultivate repeat clientele. You will serve as the expert for the brands you represent and regularly communicate customer needs to leadership and vendor teams to drive merchandising initiatives.

Full-time colleagues are scheduled to work 30+ hours per week; benefits include comprehensive health coverage, a 401(k) match, paid time off, eight holidays, and opportunities for career growth and

Qualifications

• Minimum 1 year of selling or retail experience.
• Excellent verbal and written communication.
• Ability to build relationships with customers and clients.
• Flexible availability including weekends and holidays.

Responsibilities

• Provide exceptional customer experience by prioritizing the customer.
• Greet customers, recommend products, and upsell.
• Collaborate with stylists and leadership to drive events.
• Ensure sales floor is clean, properly signed, and well merchandised.
• Plan and lead customer-facing vendor events with partners.

Skills

Customer service

Upselling

Relationship building

Communication skills

Tools

POS systems

Job description

Macy's is seeking an Ambassador who connects with customers, shares vendor product knowledge, and upsells to cultivate repeat clientele. You will serve as the expert for the brands you represent and regularly communicate customer needs to leadership and vendor teams to drive merchandising initiatives.

Full-time colleagues are scheduled to work 30+ hours per week; benefits include comprehensive health coverage, a 401(k) match, paid time off, eight holidays, and opportunities for career growth and