Brand Experience Leader - Retail Store Growth

Bath & Body Works, Inc; Edgebrook (NJ); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

40% merchandise discount

Free products

Job summary

Bath & Body Works, Inc. is seeking an Assistant Brand Experience Leader to collaborate with the Brand Experience Leader in developing outstanding associates and delivering exceptional consumer experiences.

You will be a front-line leader, retail-savvy and focused on driving growth across Bath & Body Works stores. Leaders in this role will recruit, coach, and motivate teams, set clear performance goals, manage payroll targets, and ensure flawless floorset execution to bring the product story to

Qualifications

• Proven experience delivering sales, consumer experience, and operational results in a fast-paced environment.
• Prior experience in a leadership role, preferably in a retail setting.
• Thrives in a consumer-first based retail environment.
• Ability to foster a consumer-focused selling culture.
• Effective communication skills, open to feedback, and adaptable.
• Ability to provide in-the-moment coaching to associates.
• Ability to de-escalate store and consumer situations effectively.
• Ability to meet physical demands as described above.
• Must be available to work peak days and times, including evenings, weekends, and holidays.

Responsibilities

• Attract, hire, develop, inspire, and retain top talent.
• Set and reinforce clear performance expectations, results goals, and accountability with all associates.
• Lead on-duty tasks and address consumer experience, vendor relations, or maintenance issues.
• Partner with leadership team to support action plans and execute operations.
• Implement and sustain floorset direction to optimize the business and tell the product story.
• Open and close routines including bank deposits, shipment receipt, and disseminate directives.
• Set daily direction and goals for the team as shifts begin.
• Provide individual and team performance feedback to leaders.
• Meet payroll targets by ensuring appropriate sales floor coverage and selling focus.
• Lead exceptional in-store consumer experiences through selling behaviors and product knowledge.
• Create genuine connections with consumers through uncovering needs and personalized recommendations.
• Train and motivate associates to improve selling and consumer experience.
• Reinforce selling expectations, performance, and accountability.

Skills

Sales leadership

Consumer experience

Operational results

Leadership

Communication

Coaching

Education

High school diploma or equivalent

Job description

Bath & Body Works, Inc. is seeking an Assistant Brand Experience Leader to collaborate with the Brand Experience Leader in developing outstanding associates and delivering exceptional consumer experiences.

You will be a front-line leader, retail-savvy and focused on driving growth across Bath & Body Works stores. Leaders in this role will recruit, coach, and motivate teams, set clear performance goals, manage payroll targets, and ensure flawless floorset execution to bring the product story to