Brand Experience Leader: Retail Growth & Guest Moments

Bath & Body Works, Inc; Cedar Hill (TX); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Medical benefits

DailyPay

401k match

Stock purchase plan

Paid time off

Tuition assistance

EAP

Job summary

Bath & Body Works, Inc seeks an Assistant Brand Experience Leader to partner with the Brand Experience Leader in developing outstanding associates and delivering consistent consumer experiences. Store leaders drive frontline execution and act as brand ambassadors, connecting with customers and guiding teams to achieve growth through engaging service.

You will lead talent development, set performance expectations, and ensure operational excellence while modeling our values and product knowledge.

Qualifications

• Proven leadership in a retail environment.
• Ability to coach and develop associates.
• Strong focus on delivering exceptional consumer experiences.
• Effective communication and adaptability in fast-paced settings.
• Experience maintaining store operations and performance goals.

Responsibilities

• Attract, hire, develop, inspire, and retain top talent.
• Set and reinforce performance expectations and accountability.
• Act as leader on duty to address consumer experience and operations.
• Support action plans with brand experience leadership team.
• Lead floorset direction to bring the product story to life.
• Perform opening/closing routines and process deposits.
• Set daily goals and provide feedback to leaders.
• Meet payroll targets with proper staffing and selling focus.
• Model selling behaviors aligned with company values and product knowledge.
• Create connections with consumers through needs-based recommendations.
• Train and motivate associates to improve selling and experience.
• Ensure safety, cleanliness, and adherence to policies.
• Open/close shifts on high-traffic days; work varied hours.

Skills

Leadership

Coaching

Customer experience

Communication

Retail operations

Education

High school diploma

Job description

Bath & Body Works, Inc seeks an Assistant Brand Experience Leader to partner with the Brand Experience Leader in developing outstanding associates and delivering consistent consumer experiences. Store leaders drive frontline execution and act as brand ambassadors, connecting with customers and guiding teams to achieve growth through engaging service.

You will lead talent development, set performance expectations, and ensure operational excellence while modeling our values and product knowledge.