Brand Experience Leader — Key Holder & In-Store Growth

Bath & Body Works, Inc; Athens (GA); In loco; USD 21.000 - 25.000; Tempo pieno

Vantaggi offerti da questo lavoro

DailyPay

40% merchandise discount

Tuition-free education via Guild

Health insurance options

Paid time off & parental leave

Descrizione del lavoro

Bath & Body Works, Inc. is seeking a Brand Experience Key Holder to support achieving the sales plan through effective store and operational execution.

You will be a frontline leader, delivering exceptional consumer experiences and representing our brand with knowledgeable service. You will coach teams, provide feedback to leadership, and ensure product knowledge and store policies are applied on the sales floor.

Competenze

• Thrives in a consumer-first retail environment.
• Ability to foster a consumer-focused selling culture.
• Demonstrated sales, consumer experience, and operational results in a fast-paced environment.

Mansioni

• Act as leader on duty when scheduled to address consumer experience, vendor relations, or maintenance issues.
• Provide individual and team feedback to leadership.
• Lead in-store consumer experiences through selling behaviors grounded in Our Values and product knowledge.
• Display knowledge of products, policies, and store strategies.
• Set daily direction for the team and shifts.
• Perform opening/closing routines and handle bank deposits, shipments, and directives.
• Create connections with customers through uncovering needs and personalized recommendations.
• Drive enrollment and engagement in rewards programs at sales floor and checkout.
• Support floorset execution, visual presentation, and marketing placement as needed.
• Meet physical demands and maintain safety and cleanliness standards.

Conoscenze

Customer service

Sales leadership

Communication

Team coaching

Product knowledge

Visual merchandising

Formazione

High school diploma

Descrizione del lavoro

Bath & Body Works, Inc. is seeking a Brand Experience Key Holder to support achieving the sales plan through effective store and operational execution.

You will be a frontline leader, delivering exceptional consumer experiences and representing our brand with knowledgeable service. You will coach teams, provide feedback to leadership, and ensure product knowledge and store policies are applied on the sales floor.