Brand Experience Lead – Retail Store

Bath & Body Works, Inc; Shawnee (KS); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

DailyPay

Tuition assistance

40% merchandise discount

Health, dental, vision and life for FT

Paid time off & family benefits

Job summary

Bath & Body Works in Shawnee, KS seeks a Brand Experience Key Holder to support delivering the sales plan through effective execution of store and operational tasks. Leaders are front-line to the field leadership team, combining retail savvy, brand ambassadorship, and strong connection with customers.

The role emphasizes leadership on duty, coaching, and driving in-store experiences through product knowledge and personalized recommendations.

Qualifications

• Thrives in a consumer-first retail environment.
• Ability to foster a consumer-focused selling culture.
• Demonstrated sales, consumer experience, and operational results in a fast-paced setting.

Responsibilities

• Lead as Brand Experience Key Holder by acting as leader on duty when scheduled.
• Provide feedback and recommendations to leadership.
• Create in-store consumer experiences through product knowledge and selling behaviors.
• Drive rewards program enrollment at checkout and on the floor.
• Maintain safe, clean and engaging store environment with adherence to safety standards.

Skills

Consumer-first retail

Customer-focused selling

Sales experience

Communication

Coaching others

De-escalation

Physical stamina

Flexibility

Education

High School Diploma or GED

Job description

Bath & Body Works in Shawnee, KS seeks a Brand Experience Key Holder to support delivering the sales plan through effective execution of store and operational tasks. Leaders are front-line to the field leadership team, combining retail savvy, brand ambassadorship, and strong connection with customers.

The role emphasizes leadership on duty, coaching, and driving in-store experiences through product knowledge and personalized recommendations.