Brand Experience Lead - Retail Floor & Sales Coach

Abercrombie & Fitch Co.; Strongsville (OH); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Payroll benefits

Quarterly bonus

Merchandise discount

Career advancement

Brand affiliation

Training and development

Inclusive team culture

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead in Strongsville, OH to oversee in-store operations, coach Brand Reps and Stock Associates, and drive daily sales. This role sits on the store leadership team, guiding floor activities and ensuring a quality customer experience.

You will open/close the store, operate POS, fulfill OMNI orders, and maintain visuals while analyzing reports to inform decisions. Great for candidates with 1 year of retail exposure seeking growth.

Qualifications

• : High School Diploma / GED preferred.
• - 1 year of retail experience preferred.
• - Retail supervisory/management experience not required.
• - Experience in leading groups or teams preferred.
• - Maintain a strong customer focus.
• - Demonstrate exceptional interpersonal skills.
• - Possess strong communication skills.
• - Show knowledge of current fashion trends.
• - Be energetic, outgoing, and assertive.
• - Take initiative and show confidence.
• - Master adaptability and flexibility.
• - Balance multiple tasks while being detail-oriented.
• - Engage in applied learning and proactive thinking.
• - Exhibit a strong work ethic.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Retail experience

Education

High School Diploma / GED

Job description

Abercrombie & Fitch Co. is seeking a Key Lead in Strongsville, OH to oversee in-store operations, coach Brand Reps and Stock Associates, and drive daily sales. This role sits on the store leadership team, guiding floor activities and ensuring a quality customer experience.

You will open/close the store, operate POS, fulfill OMNI orders, and maintain visuals while analyzing reports to inform decisions. Great for candidates with 1 year of retail exposure seeking growth.