Brand Experience Associate — Omnichannel Retail

Banana Republic; Emeryville (CA); On-site; USD 27,552 - 30,307; Full time

Benefits offered by this job

Merchandise discount

Paid Time Off

401(k) plan

Medical, dental, vision

Employee stock purchase plan

Job summary

Banana Republic is seeking a Brand Associate in Emeryville to deliver exceptional customer service, educate shoppers about products, and strengthen brand loyalty. You’ll collaborate with leadership to provide a seamless omni-channel experience and drive sales while maintaining store standards.

You should be a proactive communicator with a passion for retail, capable of working flexible hours and lifting up to 30 lbs to support daily operations.

Qualifications

• Strong customer service orientation and a friendly demeanor.
• Retail environment experience with ability to educate customers.
• Clear communicator who enhances the shopper experience.
• Flexible schedule including evenings, holidays and weekends.

Responsibilities

• Engage customers and drive sales using add-on and upsell techniques.
• Deliver a best-in-class omnichannel shopping experience.
• Assist with merchandising, fitting rooms, and checkout processes.
• Maintain a neat and organized store environment and stockroom.
• Collaborate with leadership to meet store goals and metrics.
• Handle customer questions and resolve issues professionally.

Skills

Customer service

Retail

Communication

Teamwork

Problem solving

Flexibility

Tools

POS system

Job description

Banana Republic is seeking a Brand Associate in Emeryville to deliver exceptional customer service, educate shoppers about products, and strengthen brand loyalty. You’ll collaborate with leadership to provide a seamless omni-channel experience and drive sales while maintaining store standards.

You should be a proactive communicator with a passion for retail, capable of working flexible hours and lifting up to 30 lbs to support daily operations.