Brand Experience Associate - Omni Retail & Fashion

Gap Inc.

St. Louis (MO)

On-site

USD 17,000 - 22,000

Part time

5 days ago
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Benefits offered by this job

Merchandise discount
Paid time off
401(k) plan
Stock purchase plan

Job summary

Old Navy is hiring a Brand Associate to bring our brand to life for customers, delivering exceptional service and informing shoppers about products and loyalty programs. You will work with leadership to provide a best-in-class customer experience across omnichannel channels.

The role emphasizes engaging with customers, achieving personal goals, and supporting all store areas while maintaining a neat and organized workspace.

Qualifications

  • Strong customer service skills with a friendly attitude.
  • Ability to educate customers about loyalty programs and products.
  • Comfort working in a fast-paced retail environment.

Responsibilities

  • Provide excellent customer service and engage customers to build brand loyalty.
  • Educate customers about loyalty programs and product features.
  • Drive sales using suggestive selling and upsell opportunities.
  • Maintain a seamless omnichannel shopping experience for customers.
  • Support store operations, including stock rooms and cash wrap when needed.

Skills

Customer service
Communication
Teamwork
Problem solving
Flexibility
Retail tech

Job description

Old Navy is hiring a Brand Associate to bring our brand to life for customers, delivering exceptional service and informing shoppers about products and loyalty programs. You will work with leadership to provide a best-in-class customer experience across omnichannel channels.

The role emphasizes engaging with customers, achieving personal goals, and supporting all store areas while maintaining a neat and organized workspace.

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