Brand Experience Associate | Omni-Channel Retail

Old Navy; Bastrop (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Product discount

Paid time off

Volunteer hours

401(k) plan

Employee stock purchase

Medical insurance

Dental insurance

Vision insurance

Life insurance

Job summary

Old Navy is seeking a FT Brand Associate to bring the brand to life for customers, delivering exceptional service and educating customers about products and loyalty programs. You will collaborate with leadership to provide a best-in-class omnichannel customer experience and help drive sales while maintaining a tidy, organized store environment.

The role emphasizes customer engagement, teamwork, and operational excellence in a fast-paced retail setting.

Qualifications

• Excellent customer service and communication skills.
• Ability to work in a fast-paced retail environment.
• Willing to work flexible schedule including evenings, holidays, weekends.
• Ability to lift up to 30 lbs and move around the store.

Responsibilities

• Engage with customers to drive sales and loyalty.
• Educate customers about loyalty programs.
• Provide excellent customer service across omni-channel offerings.
• Maintain a neat, organized work area.
• Support sales floor, fitting room, cash wrap, and back-of-house roles.
• Be a team player with leadership.
• Contribute to achieving store goals and results.
• Handle customer interactions professionally.
• Execute operational processes efficiently.

Skills

Customer service

Teamwork

Flexibility

Retail technology

Tools

POS systems

Job description

Old Navy is seeking a FT Brand Associate to bring the brand to life for customers, delivering exceptional service and educating customers about products and loyalty programs. You will collaborate with leadership to provide a best-in-class omnichannel customer experience and help drive sales while maintaining a tidy, organized store environment.

The role emphasizes customer engagement, teamwork, and operational excellence in a fast-paced retail setting.