Brand Experience Associate - Fashion Retail Customer Service

Old Navy; Warner Robins (GA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Discount

Paid time off

Volunteer hours

401(k)

Stock purchase

Insurance

Job summary

Old Navy is seeking a Brand Associate to bring our brand to life for customers. You’ll engage with shoppers, educate on products, and deliver a best-in-class experience using an omni-channel approach.

As part of the team, you’ll promote loyalty programs, support sales floor operations and maintain a neat, organized store environment while delivering top-notch service in a fast-paced retail setting.

Qualifications

• Be a good communicator with customers and team.
• Be a customer-focused service provider delivering exceptional customer experiences.
• Be passionate about retail and fast-paced environments.
• Be a problem solver open to feedback and learning.
• Be willing to learn and use technology tools including mobile devices and registers.

Responsibilities

• Interact with customers to drive sales using suggestive selling.
• Educate customers about loyalty programs.
• Provide excellent customer service and omni-channel experience.
• Maintain a neat, clean and organized work center.
• Support sales floor, fitting room, cash wrap, back of house as required.
• Execute operational processes effectively and efficiently.

Skills

Good communication

Customer-focused service

Retail passion

Problem solving

Tech-savvy

Tools

POS systems

Mobile devices

Job description

Old Navy is seeking a Brand Associate to bring our brand to life for customers. You’ll engage with shoppers, educate on products, and deliver a best-in-class experience using an omni-channel approach.

As part of the team, you’ll promote loyalty programs, support sales floor operations and maintain a neat, organized store environment while delivering top-notch service in a fast-paced retail setting.