Brand Experience Associate — Omni-Channel Retail

Banana Republic; Kansas City (MO); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Merchandise discount

Paid time off

Volunteer hours

401(k) plan

Employee stock purchase

Medical/dental/vision

Job summary

Banana Republic is hiring a Brand Associate in Kansas City. You will engage customers with expert product knowledge, educate them about loyalty programs, and deliver an exceptional in-store and online shopping experience.

You will collaborate with leadership to achieve store goals, support sales floor operations, and participate in omnichannel initiatives while maintaining a welcoming, organized environment.

Qualifications

• Excellent customer service and communication skills are essential.
• Able to learn and use retail technology and POS systems.

Responsibilities

• Provide excellent customer service to engage customers and build brand loyalty.
• Educate customers about loyalty programs and product features.
• Drive sales with suggestive selling and omnichannel engagement.
• Support store operations including fitting room, cash wrap, and back-of-house tasks.
• Maintain a clean and organized work area and handle customer interactions professionally.

Job description

Banana Republic is hiring a Brand Associate in Kansas City. You will engage customers with expert product knowledge, educate them about loyalty programs, and deliver an exceptional in-store and online shopping experience.

You will collaborate with leadership to achieve store goals, support sales floor operations, and participate in omnichannel initiatives while maintaining a welcoming, organized environment.