Brand Experience Associate - Fashion & Service

Old Navy; Sparks (NV); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Merchandise discount

Paid time off

Volunteer hours

401(k) matching

Employee stock purchase plan

Health insurance

Job summary

Old Navy is seeking a Brand Associate to bring our brand to life for customers. You will educate customers about products, help them choose wardrobe options, and work with leadership to deliver a best-in-class experience using an omni-channel approach.

You will engage with customers, promote loyalty programs, and support daily store operations while upholding a positive, inclusive work environment. A flexible schedule, strong communication, and willingness to learn new tech are essential.

Qualifications

• Excellent customer service skills and friendly attitude.
• Strong communication with customers and team members.
• Retail environment experience and product knowledge.

Responsibilities

• Engage with customers to drive sales and deliver a pro customer experience.
• Educate customers about loyalty programs and promotions.
• Assist on the sales floor, fitting room, and at the cash wrap.
• Support omnichannel shopping experiences and order pickups.
• Maintain a clean, organized, and welcoming store area.
• Handle customer inquiries and resolve issues professionally.

Skills

Customer service

Communication

Retail knowledge

Job description

Old Navy is seeking a Brand Associate to bring our brand to life for customers. You will educate customers about products, help them choose wardrobe options, and work with leadership to deliver a best-in-class experience using an omni-channel approach.

You will engage with customers, promote loyalty programs, and support daily store operations while upholding a positive, inclusive work environment. A flexible schedule, strong communication, and willingness to learn new tech are essential.