Brand Associate - Fashion & Customer Experience

Gap Inc.; King of Prussia (PA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Merchandise discount

Paid Time Off

Volunteer hours

401(k) matching

Employee stock purchase

Job summary

Old Navy is hiring a Brand Associate to bring our brand to life for customers through excellent service and product knowledge. You’ll educate, inform, and inspire shoppers and collaborate with leadership to deliver a best-in-class experience using an omni-channel approach.

You’ll engage customers, support sales floor operations, and contribute to store goals while maintaining a neat and organized work area. flexible scheduling and teamwork are essential for success.

Qualifications

• Customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers.
• A good communicator with the ability to effectively interact with customers and your team to meet goals.
• Passionate about retail and thrive in a fast-paced environment.
• A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required.

Responsibilities

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.

Skills

Customer service

Communication

Retail knowledge

Teamwork

Problem solving

Flexibility

Tech-savvy

Job description

Old Navy is hiring a Brand Associate to bring our brand to life for customers through excellent service and product knowledge. You’ll educate, inform, and inspire shoppers and collaborate with leadership to deliver a best-in-class experience using an omni-channel approach.

You’ll engage customers, support sales floor operations, and contribute to store goals while maintaining a neat and organized work area. flexible scheduling and teamwork are essential for success.