Brand Experience Associate — Fashion & Customer Care

Old Navy; Rapid City (SD); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Merchandise discount

Paid time off

Volunteer hours

401(k) matching

Stock purchase plan

Medical insurance

Dental insurance

Vision insurance

Life insurance

Job summary

Old Navy is seeking a Brand Associate to bring the brand to life for customers, delivering exceptional service and expert product knowledge. You will educate, inform, and inspire customers while collaborating with leadership to provide a best-in-class experience using omnichannel approaches.

You’ll work in a fast-paced retail environment, engaging with customers to drive loyalty, support sales floor operations, and maintain a clean, organized store.

Qualifications

• Customer-focused service delivery required.
• Strong communication and active listening skills.
• Ability to learn product knowledge and educate customers.

Responsibilities

• Provide excellent customer service and build brand loyalty.
• Educate customers about loyalty programs.
• Engage with customers to drive sales using suggestive selling.
• Utilize omnichannel tools to enhance shopping experience.
• Maintain a neat, organized work area and restock as needed.
• Support all store areas including fitting room and cash wrap.

Skills

Customer service

Communication

Sales

Team collaboration

Job description

Old Navy is seeking a Brand Associate to bring the brand to life for customers, delivering exceptional service and expert product knowledge. You will educate, inform, and inspire customers while collaborating with leadership to provide a best-in-class experience using omnichannel approaches.

You’ll work in a fast-paced retail environment, engaging with customers to drive loyalty, support sales floor operations, and maintain a clean, organized store.