Brand Experience Associate – Fashion & Customer Service

Old Navy; Lutz (FL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Merchandise discount

Paid Time Off

401(k) with company match

Employee stock purchase plan

Medical, dental, vision insurance

Job summary

Old Navy is seeking a Brand Associate to bring the brand to life for customers. You will educate customers, deliver friendly service, and support a best-in-class shopping experience using an omni-channel approach.

You’ll collaborate with leadership to meet store goals, participate in daily operations, and help customers across the sales floor, fitting rooms, and checkout. Adaptability and a customer-first mindset are essential in this fast-paced environment.

Qualifications

• Excellent customer service and communication skills.
• Strong customer focus and teamwork.
• Comfort using retail technology and POS systems.

Responsibilities

• Provide excellent customer service and educate customers about loyalty programs.
• Drive sales through suggestive selling and engagement with shoppers.
• Support store operations on the sales floor, fitting rooms, and at the cash wrap.
• Maintain a neat, organized work area and handle customer issues professionally.
• Utilize omnichannel tools to enhance the shopping experience for customers.

Job description

Old Navy is seeking a Brand Associate to bring the brand to life for customers. You will educate customers, deliver friendly service, and support a best-in-class shopping experience using an omni-channel approach.

You’ll collaborate with leadership to meet store goals, participate in daily operations, and help customers across the sales floor, fitting rooms, and checkout. Adaptability and a customer-first mindset are essential in this fast-paced environment.