Brand Experience Associate - Fashion & Customer Service

Gap Inc.; Mooresville (NC); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Discount 50%

Paid time off

Volunteer hours

401(k) match

Employee stock purchase plan

Medical/dental/vision insurance

Life insurance

Job summary

Old Navy is seeking a Brand Associate to bring our brand to life, educate customers about products and loyalty programs, and deliver a best-in-class customer experience. You will engage with shoppers, support sales goals, and collaborate with leadership to maintain a welcoming store environment.

You’ll thrive in a fast-paced retail setting, be a strong communicator, and be flexible with shifts including evenings and weekends.

Qualifications

• Excellent customer service skills and ability to engage customers.
• Willingness to work flexible shifts including evenings and weekends.
• Strong communication and teamwork.
• Ability to lift up to 30 lbs and move around the sales floor.

Responsibilities

• Provide outstanding customer service and build brand loyalty.
• Educate customers on products and loyalty programs.
• Drive sales with suggestive selling and omni-channel approaches.
• Support sales floor, fitting rooms, cash wrap, and back of house, as needed.
• Maintain a neat, clean, and organized work area.

Skills

Communication

Customer service

Retail experience

Adaptability

Tech aptitude

Tools

POS systems

Job description

Old Navy is seeking a Brand Associate to bring our brand to life, educate customers about products and loyalty programs, and deliver a best-in-class customer experience. You will engage with shoppers, support sales goals, and collaborate with leadership to maintain a welcoming store environment.

You’ll thrive in a fast-paced retail setting, be a strong communicator, and be flexible with shifts including evenings and weekends.