Brand Experience Associate – Fashion Retail

Banana Republic; North Charleston (SC); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Merchandise discount

Paid Time Off (PTO)

Volunteer hours

401(k) plan

Employee stock purchase plan

Health insurance

Job summary

Banana Republic is seeking a Brand Associate to bring our story to life for customers. You’ll educate, engage and inform shoppers, helping them assemble outfits and explore our omnichannel services.

You’ll help create a welcoming, stylish shopping environment. You will collaborate with leadership to deliver a best-in-class experience, maintain a neat, stocked selling floor, and drive loyalty through exceptional service and product knowledge.

Qualifications

• A good communicator with the ability to effectively interact with customers and your team to meet goals.
• A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers.
• Passionate about retail and thrive in a fastpaced environment.
• A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required.
• Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
• Able to utilize retail technology.
• Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs.

Responsibilities

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and potential issues courteously and professionally.
• Execute operational processes effectively and efficiently.

Skills

Good communicator

Customer-focused

Retail passion

Problem solver

Flexible schedule

Retail technology

Lift up to 30 lbs

Job description

Banana Republic is seeking a Brand Associate to bring our story to life for customers. You’ll educate, engage and inform shoppers, helping them assemble outfits and explore our omnichannel services.

You’ll help create a welcoming, stylish shopping environment. You will collaborate with leadership to deliver a best-in-class experience, maintain a neat, stocked selling floor, and drive loyalty through exceptional service and product knowledge.