Brand Experience Associate - Fashion & Customer Service

Banana Republic; El Paso (TX); On-site; USD 28,000 - 36,000; Part time

Benefits offered by this job

Merchandise discount

Competitive Paid Time Off

Volunteer hours

401(k) with company matching

Insurance (medical, dental, vision, &

Employee stock purchase plan

Job summary

Banana Republic is seeking a Brand Associate to bring our heritage and product knowledge to life for customers, delivering an elevated omnichannel experience. You will educate, inspire, and connect with shoppers while supporting a seamless store operation and a strong brand presence.

As part of the team, you will promote loyalty programs, assist on the sales floor, and maintain a clean, organized space. The role emphasizes customer engagement, teamwork, and adaptability to business needs.

Qualifications

• Customer service experience and a friendly, engaging demeanor.
• Ability to drive sales and educate customers about programs and products.
• Comfort with omnichannel shopping and using technology to assist customers.

Responsibilities

• Provide excellent customer service to build brand loyalty.
• Educate customers about loyalty programs and promotions.
• Drive sales using suggestive selling techniques across channels.
• Engage with customers to enhance their in-store and online experience.
• Support store operations including cash wrap, fitting rooms, and back-of-house tasks.
• Maintain a clean, organized work space and handle customer interactions professionally.

Skills

Customer service

Sales driven

Omnichannel experience

Communication

Tools

POS systems

Mobile devices

Job description

Banana Republic is seeking a Brand Associate to bring our heritage and product knowledge to life for customers, delivering an elevated omnichannel experience. You will educate, inspire, and connect with shoppers while supporting a seamless store operation and a strong brand presence.

As part of the team, you will promote loyalty programs, assist on the sales floor, and maintain a clean, organized space. The role emphasizes customer engagement, teamwork, and adaptability to business needs.